After the course, you'll have the knowledge and skills needed to carry out effective mediation in a range of contexts. Our courses are designed for real-life application.
Group Discounts for 5 or more
What You'll Learn?
Master key mediation skills to resolve conflicts.
Certification
Earn a recognised Mediation Certification.
Training Format
Interactive online sessions via our learning platform.
Pass First Time
95.2% of learners pass on their first attempt.
Earning your Mediation certification boosts your career and enhances your credibility as a qualified mediator. Recognised globally, this certification reflects high-quality standards and practical expertise in conflict resolution and mediation.
The certification showcases your ability to manage disputes effectively, making you a standout professional in facilitating dialogue, negotiation, and agreement.
Qualified Mediators
Certifications Awarded Annually
of Employers Value QQI Certification
Your Mediation course includes exclusive access to the Membership Hub, valued at €195. Explore short courses on Conflict Resolution, Effective Communication, Negotiation Techniques, Team Facilitation, and more – all designed to enhance your mediation skills and help you achieve impactful outcomes.
We’ve helped thousands of learners to kickstart enjoyable careers in the mediation services industry.
I really enjoyed the course, it was delivered in a friendly, informative and professional way. From the course, i have gained skills which helped me in my approach which I have done differently than I would have done in the past and I am now getting much better outcomes.
I found the course really effective. I believe one of the most important aspects of any course is having an engaging knowledgeable instructor. The instructor was very friendly and supported the course content with examples from his own experience.
This course was super easy to follow and the lecturer was of the highest standard. I would recommend highly recommend this course and DCM. The course itself was an amazing experience.
I enjoyed the instructors friendly manner and clear understanding of the subject. I chose DCM as I read the testimonials and course reviews and it was a great fit for what I wanted.
Top companies trust DCM to equip their teams with essential conflict resolution skills. Our QQI Mediation course is the go-to choice for businesses committed to effective communication and professional excellence.
Download the Course Brochure
Choose a learning path that works for you, with options to study online, attend live sessions, or combine both for flexibility.
Gain hands-on skills you can apply immediately, with lessons designed to prepare you for real-world training scenarios.
Learn from experienced and highly skilled training professionals who will guide and support you every step of the way.
Enjoy lifetime access to course materials, giving you the flexibility to learn and refresh your skills anytime.
Our curriculum meets industry standards, providing practical, real-world skills in conflict resolution and mediation. Gain the expertise and confidence to excel as an effective and professional Mediator.
Course Introduction
Learn about the course, QQI resources, and assignment guidelines.
Understanding Mediation
Explore mediation fundamentals and workplace applications.
Emotional Intelligence
Understand conflict, emotional intelligence, and key dynamics.
Essential Mediation Skills
Learn mediation models, key skills, and mediator qualities.
The Mediation Process
Master pre-mediation meetings and effective mediation steps.
Joint Mediation Sessions
Develop storytelling, problem-solving, and agreement skills.
Practical Mediation Demos
Build confidence with online and joint mediation demos.
Conflict Resolution Strategies
Deepen your knowledge with techniques for resolving complex disputes.
Course Review and Feedback
Access FAQs, complete surveys, and reflect on key learnings.
Enhance your mediation skills with our QQI Mediation course, available as self-paced or live instructor-led sessions. Start at a time that suits you with flexible payment options. Download the full course syllabus to see all the dates for the year - (Please Note: We have 3 dates scheduled for 2025.)
Lifetime Access
Self-Paced and Fully Online
Interactive Course on Zoom
Interactive Course on Zoom
● If your company is covering the cost, you can request an invoice from Martina (martina@dcmlearning.ie) or Helen (helen@dcmlearning.ie)
We’re confident in the quality of our courses, which is why we offer a 30-Day Money-Back Guarantee. If you’re not completely satisfied with your course within the first 30 days, simply let us know, and we’ll issue a full refund—no questions asked.
30-Day Money-Back Guarantee
Enroll with confidence, knowing your investment is risk-free.
Full Online Course Access
Access all materials at your convenience, with lifetime availability.
Certification Included
Your course includes internationally recognised certification, with no hidden costs.
Equip your team with the skills to resolve conflicts effectively with our QQI Mediation training. Perfect for teams looking to enhance communication, manage disputes, and achieve positive outcomes. Whether you're building new skills or advancing existing ones, enjoy exclusive group discounts tailored for your needs. You can reach out to courses@dcmlearning.ie to find out more.
Build core mediation skills to manage conflicts effectively.
€535 per person
(10% discount)
Enhance team capabilities to resolve disputes efficiently.
€505 per person
(15% discount)
Empower your team to lead complex mediations and deliver results.
€475 per person
(20% discount)
Thank you for your interest in our Mediation training programme. To design the perfect solution for your team, we’ll need a few key details, such as your goals, preferred schedule, and team size. Once you submit this form, our team will create a personalised plan tailored to meet your needs.
Once we receive your details, we’ll reach out to discuss your specific training requirements. We’ll develop a customised proposal, offering flexible options and pricing to equip your team with the skills to resolve conflicts effectively and foster collaboration.
Dublin | Fitzwilliam Business Centre 26 Upper Pembroke Street, Dublin 2
Phone: 01 5241338
Cork | Atrium Business Centre, Blackpool Business Park, Co. Cork
Phone: 021 2429691
Drogheda | Ardmell Centre, Unit 1 Second Floor, Upper Mell Drogheda, A92 FK2A
Phone: 041 9865679
We work with the biggest brands in Ireland & the UK including Symantec, Saleforce and Vodafone, so you can have confidence in our ability to deliver excellent training programmes.
If you refer a friend to Integral Learning,
we'll give you both a €100 voucher to
spend any training course anytime
in the future. x
If you refer a friend to Integral Learning, we'll give you both a €100 voucher to spend any training course anytime in the future.
If you have any questions about our training,
please call or email.
