After the course, you'll have the knowledge and skills needed to carry out effective mediation in a range of contexts. Our courses are designed for real-life application.
Questions? See our FAQ's
What You'll Learn?
Master key mediation skills to resolve conflicts.
Certification
Earn a recognised Mediation Certification.
Training Format
Interactive online sessions via our learning platform.
Earning your Mediation certification boosts your career and enhances your credibility as a qualified mediator. Recognised globally, this certification reflects high-quality standards and practical expertise in conflict resolution and mediation.
The certification showcases your ability to manage disputes effectively, making you a standout professional in facilitating dialogue, negotiation, and agreement.
Qualified Mediators
Certifications Awarded Annually
of Employers Value QQI Certification
Your Mediation course includes exclusive access to the Membership Hub, valued at €195. Explore short courses on Conflict Resolution, Effective Communication, Negotiation Techniques, Team Facilitation, and more – all designed to enhance your mediation skills and help you achieve impactful outcomes.
We’ve helped thousands of learners to kickstart enjoyable careers in the mediation services industry.
I really enjoyed the course, it was delivered in a friendly, informative and professional way. From the course, i have gained skills which helped me in my approach which I have done differently than I would have done in the past and I am now getting much better outcomes.
I found the course really effective. I believe one of the most important aspects of any course is having an engaging knowledgeable instructor. The instructor was very friendly and supported the course content with examples from his own experience.
This course was super easy to follow and the lecturer was of the highest standard. I would recommend highly recommend this course and DCM. The course itself was an amazing experience.
I enjoyed the instructors friendly manner and clear understanding of the subject. I chose DCM as I read the testimonials and course reviews and it was a great fit for what I wanted.
Top companies trust DCM to equip their teams with essential conflict resolution skills. Our QQI Mediation course is the go-to choice for businesses committed to effective communication and professional excellence.
Download the Course Brochure
Choose a learning path that works for you, with options to study online, attend live sessions, or combine both for flexibility.
Gain hands-on skills you can apply immediately, with lessons designed to prepare you for real-world training scenarios.
Learn from experienced and highly skilled training professionals who will guide and support you every step of the way.
Enjoy lifetime access to course materials, giving you the flexibility to learn and refresh your skills anytime.
Our curriculum meets industry standards, providing practical, real-world skills in conflict resolution and mediation. Gain the expertise and confidence to excel as an effective and professional Mediator.
Course Introduction
Learn about the course, QQI resources, and assignment guidelines.
Understanding Mediation
Explore mediation fundamentals and workplace applications.
Emotional Intelligence
Understand conflict, emotional intelligence, and key dynamics.
Essential Mediation Skills
Learn mediation models, key skills, and mediator qualities.
The Mediation Process
Master pre-mediation meetings and effective mediation steps.
Joint Mediation Sessions
Develop storytelling, problem-solving, and agreement skills.
Practical Mediation Demos
Build confidence with online and joint mediation demos.
Conflict Resolution Strategies
Deepen your knowledge with techniques for resolving complex disputes.
Course Review and Feedback
Access FAQs, complete surveys, and reflect on key learnings.
Yes, this course is fully accredited by QQI (Quality and Qualifications Ireland). It is a nationally recognised qualification that demonstrates your expertise in mediation and is highly valued in conflict resolution roles.
This qualification can enhance your career prospects in mediation, dispute resolution, HR, legal services, counselling, and workplace conflict management. Graduates often progress into roles such as professional mediators, HR conflict resolution specialists, or work within legal and corporate settings to resolve disputes.
Upon successful completion, you will receive the QQI Level 6 Certificate in Mediation (6N4910), a nationally recognised qualification that validates your ability to manage and facilitate mediation processes effectively.
There are no formal entry requirements for this course. It is suitable for professionals from all backgrounds who want to develop expertise in mediation and conflict resolution. Prior experience in mediation or dispute resolution is beneficial but not required.
No specific prerequisites are required. The course is designed for professionals at all levels who want to gain practical mediation skills.
To successfully complete the course, you must attend all scheduled sessions and actively participate in course activities, discussions, and assignments.
You will be required to submit your first written assignment, which will be a skills demonstration using a case study for you to analyse.
Additionally, you must submit a second written assignment, which will be a reflective essay on what you have learned throughout the course.
Finally, you will submit a third and final written assignment on your understanding of the topics outlined in the assessment brief. Once submitted, your assignments will be graded, and if you achieve a minimum of 50%+, you will gain your qualification in QQI Level 6 Mediation.
The course starts at €395, which includes all course materials, assessments, and certification costs. Lifetime access to online resources is included, allowing you to revisit content whenever you need. Exclusive offers are available for DCM members.
Yes, we offer flexible payment plans to make the course accessible to everyone. Contact us for further details.
The course typically requires 40 to 50 hours of learning, which includes online modules, assignments, and self-directed study.
Absolutely. This course is designed for beginners as well as those with some experience in mediation. It provides step-by-step guidance to help you develop essential mediation skills.
We provide dedicated tutor support, regular feedback on your progress, and access to interactive resources. You’ll never feel like you’re on your own.
While QQI accreditation is specific to Ireland, the skills and knowledge you’ll gain are transferable and highly valued in other countries, particularly in mediation and conflict resolution roles.
We’re confident in the quality of our courses, which is why we offer a 30-Day Money-Back Guarantee. If you’re not completely satisfied with your course within the first 30 days, simply let us know, and we’ll issue a full refund—no questions asked.
30-Day Money-Back Guarantee
Enroll with confidence, knowing your investment is risk-free.
Full Online Course Access
Access all materials at your convenience, with lifetime availability.
Certification Included
Your course includes internationally recognised certification, with no hidden costs.
We take pride in delivering top-quality training led by industry experts. With thousands of positive reviews, our courses help professionals enhance their skills and advance their careers with confidence.
Thank you for your interest in our QQI Level 6 Mediation course. As part of your application with DCM, we’d love to learn more about your background, mediation experience, learning objectives, and preferred schedule. This helps us ensure the course aligns with your career goals.
After submitting your application, our team will contact you to discuss your details and course requirements. We’ll answer any questions you may have and provide a comprehensive overview of the course structure, assessment process, and how this nationally recognised certification can support your career.
Dublin | Fitzwilliam Business Centre 26 Upper Pembroke Street, Dublin 2
Phone: 01 5241338
Cork | Atrium Business Centre, Blackpool Business Park, Co. Cork
Phone: 021 2429691
Drogheda | Ardmell Centre, Unit 1 Second Floor, Upper Mell Drogheda, A92 FK2A
Phone: 041 9865679
We work with the biggest brands in Ireland & the UK including Symantec, Saleforce and Vodafone, so you can have confidence in our ability to deliver excellent training programmes.
If you refer a friend to Integral Learning,
we'll give you both a €100 voucher to
spend any training course anytime
in the future. x
If you refer a friend to Integral Learning, we'll give you both a €100 voucher to spend any training course anytime in the future.
If you have any questions about our training,
please call or email.
